JILI Site Privacy Policy: How We Protect Your Data in PH

1. Overview

At JILI Site, we understand that when you share your personal information with us, you're placing your trust in our hands. We don't take that lightly. This Privacy Policy is designed to be clear and straightforward—no confusing legal jargon, no hidden surprises. We want every Filipino player to know exactly what happens to their data from the moment they land on our platform.

JILI Site operates as a licensed online gaming platform serving players across the Philippines. As a data controller, we are bound by the provisions of Republic Act No. 10173, also known as the Data Privacy Act of 2012, and its Implementing Rules and Regulations. We are also registered with the National Privacy Commission (NPC) as required by law.

This policy applies to all users of JILI Site, including registered players, visitors who browse our website, and anyone who contacts our customer support team. By using JILI Site, you acknowledge that you have read and understood this Privacy Policy.

2. Data We Collect

JILI Site collects only the data necessary to provide you with a safe, fair, and enjoyable gaming experience. Here's a breakdown of the categories of personal information we may hold:

2.1 Identity and Contact Information

• Full legal name (as it appears on your government-issued ID)
• Date of birth
• Gender
• Residential address (city and province in the Philippines)
• Email address
• Philippine mobile number

2.2 Verification Documents

• Government-issued ID (PhilSys, passport, driver's license, SSS, GSIS, Postal ID, or UMID)
• Selfie photo for identity confirmation
• Proof of billing or address where required

2.3 Financial Information

• GCash, Maya, or other e-wallet reference numbers
• Bank account details for withdrawals (BDO, BPI, UnionBank, etc.)
• Transaction history—deposits, withdrawals, wagers, and wins

2.4 Technical and Usage Data

• IP address and device identifiers
• Browser type, operating system, and device model
• Game session data, bet history, and gameplay logs
• Login timestamps and session duration
• Referral source and navigation paths on the website

2.5 Communication Records

• Customer support chat transcripts and email correspondence
• Survey responses and feedback submissions
• Records of promotional communications you've consented to receive

3. How We Collect Your Data

JILI Site collects your personal information through several channels:

• Registration: When you create your JILI Site account, you provide us with your basic identity and contact details.
• KYC Verification: When you submit identity documents to verify your account before your first withdrawal.
• Transactions: Every deposit and withdrawal generates financial records associated with your account.
• Gameplay: Our gaming systems automatically log your bets, results, and session activity to ensure fair play and resolve disputes.
• Device and Browser: Our servers automatically receive technical data whenever you access JILI Site.
• Cookies and Tracking: We use cookies and similar technologies to improve your experience—see our Cookies section for full details.
• Support Interactions: When you contact us via live chat, email, or phone, we record the interaction for quality and compliance purposes.

4. Why We Use Your Data

JILI Site processes your personal data for specific, legitimate purposes only. We do not use your information for anything outside of what is described below:

5. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, JILI Site processes your personal data on the following lawful bases:

• Contractual necessity: We need your data to provide the gaming services you signed up for—processing bets, handling payments, managing your account.
• Legal obligation: We are required by Philippine law to verify identities, retain transaction records, and report suspicious financial activity.
• Legitimate interests: We process certain data to prevent fraud, ensure platform security, and improve our services—provided these interests don't override your privacy rights.
• Consent: For marketing communications and non-essential cookies, we rely on your explicit consent, which you can withdraw at any time.

6. Data Sharing and Disclosure

JILI Site does not sell your personal data to any third party. Period. We may share your information only in the following limited circumstances:

6.1 Service Providers

We engage trusted third-party service providers to help operate our platform. These include payment processors (GCash, Maya, bank partners), game software providers (JILI Gaming, Pragmatic Play, Evolution), cloud hosting providers, and KYC verification services. All service providers are contractually bound to process your data only as instructed by JILI Site and in accordance with the Data Privacy Act.

6.2 Regulatory Authorities

JILI Site may disclose your data to the Philippine Amusement and Gaming Corporation (PAGCOR), the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other government bodies when required by law, court order, or regulatory obligation.

6.3 Business Transfers

In the event of a merger, acquisition, or sale of JILI Site's assets, your data may be transferred to the acquiring entity. You will be notified by email or a prominent notice on our platform before your data becomes subject to a different privacy policy.

6.4 With Your Consent

In any other situation not covered above, we will ask for your explicit consent before sharing your personal data with third parties.

7. Data Retention

JILI Site retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by Philippine law. Here's our general retention schedule:

• Active account data: Retained for the lifetime of your account plus 5 years after closure, as required by anti-money laundering regulations.
• Transaction records: Kept for a minimum of 5 years in compliance with AMLC requirements.
• KYC documents: Retained for at least 5 years after account closure.
• Customer support records: Kept for 3 years after the interaction.
• Marketing preferences: Until you withdraw consent or close your account, whichever comes first.
• Technical/log data: Generally retained for 12 to 24 months for security and fraud detection purposes.

When your data is no longer required, we securely delete or anonymize it so it can no longer be linked back to you.

8. Data Security

Protecting your personal information is not just a legal obligation for us—it's something we genuinely care about. JILI Site implements a robust set of technical and organizational security measures, including:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers
• Encrypted storage for sensitive personal and financial data at rest
• Two-factor authentication (2FA) options for account logins
• Firewalls and intrusion detection systems monitoring our infrastructure 24/7
• Strict access controls ensuring only authorized JILI Site personnel can access user data
• Regular security audits and penetration testing by independent cybersecurity firms
• Staff training on data privacy and information security protocols

9. Cookies Policy

JILI Site uses cookies and similar tracking technologies to enhance your experience, analyze site traffic, and deliver relevant promotions. A cookie is a small text file stored on your device when you visit our website.

Types of Cookies We Use

• Essential cookies: Required for core platform functions—logging in, maintaining your session, processing transactions. These cannot be disabled.
• Performance cookies: Help us understand how players use JILI Site so we can improve speed and usability. Data collected is aggregated and anonymous.
• Functional cookies: Remember your preferences such as language settings, game filters, and notification choices.
• Marketing cookies: Used to deliver relevant promotional content based on your activity. These are only set with your consent.

You can manage your cookie preferences through your browser settings at any time. Note that disabling certain cookies may affect your ability to use some features of JILI Site. For marketing cookies specifically, you can opt out via the cookie banner on your first visit or through your account settings.

10. Your Privacy Rights

As a data subject under the Philippine Data Privacy Act, you have the following rights regarding your personal information held by JILI Site:

• Right to be informed: Know what data we collect, why, and how it's used—this Privacy Policy fulfills that obligation.
• Right to access: Request a copy of the personal data we hold about you at any time.
• Right to correction: Ask us to update or correct inaccurate or incomplete data in your account.
• Right to erasure: Request deletion of your personal data where there is no legal basis for us to continue holding it.
• Right to object: Object to processing based on legitimate interests, particularly for direct marketing purposes.
• Right to data portability: Receive your data in a structured, commonly used format for transfer to another service.
• Right to file a complaint: Lodge a complaint with the National Privacy Commission (NPC) if you believe your privacy rights have been violated.

To exercise any of these rights, contact our Data Protection Officer at privacy@jilisite.net. We will respond to all verified requests within 15 business days as required by the NPC.

11. Protection of Minors

JILI Site is strictly an adult gaming platform. We do not knowingly collect personal data from individuals under the age of 21. Our registration process includes date-of-birth verification, and KYC checks are used to confirm age before withdrawals are processed.

If we discover that a minor has created an account, we will immediately suspend the account, delete all associated personal data, and return any funds deposited (where permissible). If you believe a minor is using JILI Site, please contact us immediately at support@jilisite.net.

12. Third-Party Services and Links

JILI Site may integrate third-party services such as payment gateways (GCash, Maya), game engines (JILI Gaming, Pragmatic Play, Evolution Gaming), and analytics tools. These third parties operate under their own privacy policies, and JILI Site is not responsible for their data practices.

We only partner with reputable providers who demonstrate adequate data protection standards. All third-party processors that handle personal data on our behalf are bound by Data Processing Agreements that require them to comply with the Philippine Data Privacy Act.

13. Changes to This Privacy Policy

JILI Site may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine law. When we make material changes, we will notify you via email at least 7 days before the updated policy takes effect, and we'll post a prominent notice on the JILI Site platform.

The date at the top of this page always shows when the policy was last updated. We encourage you to review this page periodically to stay informed about how we protect your data. Continued use of JILI Site after changes take effect constitutes your acceptance of the updated policy.

14. Contact Us and Data Protection Officer

JILI Site has appointed a Data Protection Officer (DPO) in compliance with the Philippine Data Privacy Act. If you have any questions, concerns, or requests related to your personal data, please reach out:

• Data Protection Officer: privacy@jilisite.net
• General Support: support@jilisite.net
• Live Chat: Available 24/7 on JILI Site
• FAQ: Visit our FAQ page for quick answers

For complaints you feel haven't been resolved by our DPO, you may also contact the National Privacy Commission (NPC) of the Philippines through their official website. We are fully cooperative with NPC investigations and take all privacy complaints seriously.